Privacy Policy

Thermacell Repellents, Inc. and affiliates (collectively, “Thermacell”, “we”, “us”, and “our”) recognize the importance of protecting the privacy of the personal information you provide to us. Accordingly, we have developed this Privacy Policy (the “Policy”) so that you can make educated and informed decisions about the personal information that you entrust to us by engaging our services on the websites, social media, email exchanges, mobile apps, and other online services on which this Policy is posted or linked (collectively, “Service”), and understand how we collect, use, disclose, and otherwise manage this information.

Your use of the Service is conditioned upon your agreement to this Policy and our Service. Before using our Service, please read this Policy carefully as it contains important information on who we are and how and why we collect, store, use, and share your personal information. This Policy also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

BY USING THE SERVICE, YOU AGREE TO ALLOW US TO COLLECT AND PROCESS INFORMATION AS DESCRIBED IN THIS POLICY. YOU CAN CHOOSE NOT TO PROVIDE CERTAIN INFORMATION. IF YOU CHOOSE NOT TO PROVIDE SUCH INFORMATION, HOWEVER, YOU MIGHT NOT BE ABLE TO USE OR TAKE ADVANTAGE OF CERTAIN FEATURES OF THE SERVICE.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.

Children and Individuals Under the Age of Eighteen

The Service is not meant for individuals under the age of eighteen, and the Service may use mechanisms to prevent the registration and use of the Service by such underage individuals. Thermacell will never knowingly request or collect personal information from any child. If you are under eighteen years old, please do not provide your information on our Service. Upon notification that a child has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records. If you believe we might have any information from a child, please contact us.

Collection of Personal Information

Information you provide to us

Thermacell will collect personal information from you directly when you interact with our Service, contact us, use our services, create an account, subscribe, share reviews, sign up to receive offers or emails from us, complete surveys, or order or purchase our products.

Information we obtain indirectly

We may receive personal information about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us.

We may combine this with data that we already have collected about you. Such collected data could include contact details (such as email address) and previous purchase history or interests.

Information collected automatically

When you use our Service, we collect certain information about you automatically through our use of cookies and similar technologies.

Categories of Personal Information Collected and Purpose for Collection

Thermacell collects the following categories of personal information: (1) contact information including your name, email address, street address, city, state, and zip code; (2) authentication information, including the user name and password that you use to register an account on the Service; (3) comments, reviews, suggestions; (4) personal preferences including product preferences, online preferences, and interests; (5) online behavior information including online activity, preferences, and time spent viewing features; and (6) device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, general geolocation, information about how and when you use our Service and other technical information.

We use third party processors to collect payment information, such as a valid credit card number, type, expiration date or other financial information, to process payments for customer transactions. This information is required to be submitted as part of our checkout process. We do not have access to any of this financial information; it is submitted directly to our third-party payment processing company, which uses the information to process your payment. The use and storage of that information is governed by Shopify’s Terms of Service and Privacy Statement.

You understand that your content processed by us, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Unless stated otherwise in a separate agreement, Thermacell does not collect sensitive personal information such as your social security, driver’s license, state identification card, or passport number; your account login, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; your racial or ethnic origin, religious or philosophical beliefs, or union membership; the contents of your mail, email and text messages, unless we are the intended recipient of the communication; your genetic data; your biometric information for the purpose of uniquely identifying you; and personal information collected and analyzed concerning your sex life or sexual orientation. We ask that you not send nor disclose this sensitive personal information to us.

Thermacell only collects and processes the minimum amount of personal information from you that is necessary to the purposes of our information processing activities and retains such information only if required to fulfill such purposes. Our information processing activities include conducting our business, processing orders, personalizing your experience on our website, marketing, customer communications and support, user verification, payment processing, quality management services, Service maintenance and improvements, and complying with legal requirements. Where applicable, if Thermacell intends to further process your personal information for a purpose other than that for which the personal information was initially collected, Thermacell shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

Mobile information will not be shared, sold, or conveyed to third parties for marketing/promotional purposes.

Disclosure of Personal Information

Thermacell does not trade, rent, or sell your personal information to third parties, share your personal information with third parties for cross-context behavioral advertising, or process it for targeted advertising or consumer profiling. We may share or disclose your personal information for the following limited purposes:

Third Parties Providing Services on Our Behalf. We may share information with vendors, suppliers, and similar third parties (collectively, “Service Providers”) who perform services and functions on our behalf to support our interactions with you. For example, we use Shopify to process payments on our behalf. Our Service Providers may also help us facilitate or improve the Service, provide customer support, perform website-related services (e.g., without limitation, maintenance services, database management, web analytics, and improvement of the Service’s features), or assist Thermacell in analyzing how the Service is used. These Service Providers have access to your personal information only to perform these tasks on Thermacell’s behalf and do not have the right to use personal information we share with them beyond what is necessary to assist us. Additionally, these Service Providers must adhere to confidentiality, security, and legal obligations in a way that is consistent with this Policy and any applicable law.

Aggregate Information.

We may also share non-identifying information, such as aggregate statistics or usage information, with third parties in order to demonstrate how Thermacell products or the Service are used, spot industry trends, or provide marketing materials for Thermacell. Any aggregated information shared in this way will not contain any personally identifiable information, and Thermacell is not limited in its use of aggregate information that does not permit direct association with any specific individual, such as the number of users of our Service or products and the geographic distribution of our users.

Your Consent to Have Your Personal Information Shared.

Thermacell may share personal information with third parties when we have your consent to do so. If you agree to have your personal information shared with a third party, your personal information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party. To the extent that we obtain your consent to process your personal information, you may withdraw this consent at any time by emailing us at: privacy@thermacell.net.

Legal Disclosure.

Thermacell cooperates with government and law enforcement officials and private parties to enforce and comply with the law. Accordingly, we may disclose any information about you to government or law enforcement officials or private parties as Thermacell, in its sole discretion, believes necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Thermacell, a user of the Service, or a third party, to protect the safety of the public or any person, to take emergency action, or to prevent or stop activity Thermacell considers to be or to have the potential to be, illegal, unethical, or legally actionable. In addition, Thermacell may disclose information about you to counter or prevent any malicious access or use of the Service or to prevent harm or loss to any user of the Service.

Transfer in the Event of Sale or Change of Control.

Thermacell may provide your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Thermacell’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information maintained by the Service is among the assets transferred. In such a case, unless prohibited by applicable law, your information would remain subject to the privacy policy applicable at the time of such transfer, unless you discontinue use of our Service.

Do Not Track Signals, Cookies, and Other Technologies

We may use “cookies” to help us process your order and to customize information that we may present to you. We may also use web beacons, pixel tags, mobile analytics software, log files, or other technologies to collect certain information about your online activity and interactions with our emails, online and mobile advertisements, and to allow us to keep track of analytics and certain statistical information that enables Thermacell to improve our services and provide you with more relevant content and advertising offered by Thermacell or through or linked from our services.

You may, however, disallow receiving cookies at any time through your web browser. Similarly, you may set your mobile device to refuse to provide certain information, but certain features of the Service may not work without such information. It is not our intention to use cookies to retrieve information that is unrelated to our Service or your interaction with our Service.

At this time, we do not respond to browser “do not track” or “DNT” signals.

Linked Sites

Our Service may contain links to other websites owned and operated by third parties, including without limitation social media websites, we think you might be interested in (each a “Linked Site”). When you click on a link to a Linked Site, you will leave our Service and go to that Linked Site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and cannot be responsible for, these Linked Sites or their content. Please be aware that the terms of this Policy do not apply to these Linked Sites or their content, or to any collection of your personal information by third parties through the Linked Sites. Thermacell is not responsible for the privacy practices or the content of such Linked Sites. Be aware of where you are at all times! Thermacell expressly disclaims any liability that may arise from your use or provision of any of your information whatsoever to Linked Sites. You understand and agree that by clicking on a link to a Linked Site that you have left our Service.

User Contributions

Some features of the Service may now or in the future allow you to provide content, such as written comments or reviews, product images, or interactive responses to content such as quizzes or surveys, to be published or displayed on public areas of the Service (“User Contributions”). Be careful about giving out information in public areas of the Service. The information you share in public areas may be viewed, collected or used by any user of the Service. We cannot control the actions of other users of the Service with whom you may choose to share your User Contributions.

We have the right to use your User Contributions, provided they will not include any personal information. If your personal information appears in User Contributions and you want it removed, contact us at privacy@thermacell.net.

Removing Your Information and Opting Out of Certain Emails

If you give Thermacell your contact information over this website, and you wish to have your name and contact information removed from Thermacell’s database, please send us an email to privacy@thermacell.net, and we will remove your name and contact information from where possible. We may need to retain this information to some extent in connection with past orders or other transactions with the Service. Additionally, when you register, subscribe, create an account, sign up to receive offers or emails from us, or otherwise communicate with us through our Service, you may “opt out” of receiving future communications from us for direct marketing purposes by indicating that you decline such communications. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or contacting us at privacy@thermacell.net.

You may unsubscribe from our emails at any time.

Changes To Our Privacy Policy

We reserve the right to change or modify this Policy or our Service at any time, and any changes are effective upon being posted unless we advise otherwise. If we make any material changes to this Policy, we will notify you by email or post notice on this website before the change becomes effective.

We encourage you to frequently review this website for the latest information on our privacy practices. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. You are bound by any changes to our Privacy Policy when you use the Service after such changes have been first posted. If you do not accept the terms of our Privacy Policy, we ask that you do not register with us and that you do not use our Service. Please exit the Thermacell Service immediately if you do not agree to the terms of this Privacy Policy.

Security

If you choose to provide us with your personal information, you understand that we are transferring it to Thermacell’s locations and systems in the United States or to the locations and systems of Thermacell’s Service Providers around the world. Thermacell uses reasonable security measures to protect the loss, misuse, and alteration of the information under its control. Such measures may change from time to time, depending on industry standards and perceived security risks. However, despite such security measures, Thermacell cannot guarantee the security of your information and disclaims liability for loss, misuse, and alteration of your information under its control to the maximum extent permitted under applicable law. By using the Service, you agree to assume any security risk related to personal information. You should report any security violations to us by sending an email to privacy@thermacell.net.

The security of your Thermacell account relies on your protection of your user profile information. You are responsible for maintaining the security of your user profile information, including your password and for all activities that occur under your account. You may not share your password with anyone. We will never ask you to send your password or other sensitive information to us in an email. Any email or other communication purporting to be from one of our websites requesting your password or asking you to provide sensitive account information via email, should be treated as unauthorized and suspicious and should be reported to us immediately by contacting us. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and report it immediately by contacting us.

Consent to Processing and International Transfers

Thermacell is a U.S.-based business and may process, transfer, and store information about users of the Service on or to servers located in a number of countries, including the United States. As a result, your personal information may be subject to data protection and other laws that may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate. By using the Service, or by providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as, or equivalent to, those in the country where you reside or are a citizen.

SPECIAL NOTICE TO NEVADA RESIDENTS

This Special Notice for Nevada Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of Nevada. We do not sell, rent, or lease your personally identifiable information to third parties. However, if you are a resident of Nevada and would like to submit a request not to sell your personally identifiable information, you may do so by emailing us at privacy@thermacell.net.

SPECIAL NOTICE TO CALIFORNIA, VIRGINIA, COLORADO, CONNECTICUT AND UTAH RESIDENTS

This Special Notice for California, Virginia, Colorado, Connecticut and Utah Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the aforementioned states.  We are issuing this Special Notice in compliance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (together "CCPA"), the Virginia Consumer Data Protection Act (“VCDPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Utah Consumer Privacy Act (“UCPA”), and other applicable privacy laws (the “Applicable Laws”). Any terms used in this Notice that are not defined in the Notice itself have the same definitions as used in the Applicable Laws.

Definition of Personal Information.

We collect certain "personal information" from consumers. The CCPA defines personal information as information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household or device. The CPA, CTDPA, UCPA, and VCDPA define personal information or personal data as any information that is linked or reasonably linkable to an identified or identifiable individual. Personal information does not include:

Publicly available information from government records.
De-identified or aggregated information.

Categories of Personal Information We Collect About You, Why and How.

Summarized in the table below are the categories of personal information we may have collected about you over the past twelve (12) months, depending on how you interact with us.

Category	Examples	Collected	Sold
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	Yes	No
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	Yes	No
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	No	No
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Yes	No
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No	No
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	Yes	No
G. Geolocation data.	Physical location or movements.	No	No
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	No	No
I. Professional or employment -related information.	Current or past job history or performance evaluations.	No	No
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	No	No
K. Inferences drawn from other personal information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	No	No

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you.
From third-party sources (such as our affiliates and/or business partners; advertising providers; analytics providers; marketers; public data bases; consumer data resellers; researchers; payment processors; and surveys).
Through your use of the Service.

We may use or disclose the personal information we collect for one or more of the following business purposes:

To fulfill or meet the reason you provided the information, such as responding to your inquiry, processing your request, verifying your information and monitoring and improving our responses.
To deliver content and product and service offerings relevant to your interests (including via email)
To help maintain the safety, security, and integrity of our website, products and services.
To manage and operate our web properties, fulfill our legal obligations, and develop our website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when collecting your personal information.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose (corresponding with the table above):

Category A – Identifiers.
Category B – California Customer Records personal information categories.
Category D – Commercial Information.

Category F – Internet or other similar network activity.

We disclose your personal information with the following categories of third parties:

Service providers that support our business operations.
Third parties integrated into our services or products.
Third parties as required by law and similar disclosures.

Third parties in connection with a merger, sale, or asset transfer.
Other third parties for whom we have obtained your permission to disclose your Personal Information.

We do not do the following things with your personal information:

We do not sell or share personal information to third parties for advertising or marketing products and services to you, or to third parties whose purpose in acquiring the information is to sell your personal information to others for advertising or marketing purposes.
We will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without first providing you notice, and to the extent required by applicable law, obtaining your consent.

Rights and Choices of California Residents.

Your privacy is important to us. We do not “sell” or “share” your personal information.

If you are a California resident, you may exercise certain privacy rights related to your personal information. If you would like to submit a Consumer Request, you can contact us at privacy@thermacell.net or (866) 753-3837. If you choose to submit a Consumer Request, you must provide us with enough information to identify you and enough specificity on the requested data. We will only use the information it receives to respond to your request. We will not be able to disclose information if it cannot verify that the person making the Consumer Request is the person about whom we collected information, or someone authorized to act on such person’s behalf.

Request to Correct. You may correct or update your personal information at any time by logging into your account or by contacting us.

Request to Access. You may submit a Consumer Request to obtain a copy of or access to the personal information that we have collected on you.

Request to Know. You may submit a Consumer Request to receive information about our data collection practices.

Right to Know what Personal Information is being Collected. You may request information on the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; our business or commercial purpose for collecting, selling, or sharing personal information; the categories of third parties to whom we have disclosed personal information, if any; and the specific pieces of personal information it has collected about you.

Right to Know what Personal Information is Sold or Shared and to Whom. You may also request the categories of personal information that we have collected about you; the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

Please note that the categories of personal information, sources, and disclosure will not exceed what is contained in this Policy. Additionally, we are not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. We are also not required to reidentify personal information if it is not stored in that manner already, nor is it required to provide the personal information to you more than twice in a twelve-month period.

Request to Limit the Use of Your Sensitive Personal Information. We do not collect, use, or disclose sensitive personal information. However, if you believe that we may have collected sensitive personal information about you, you may request that we limit the use or disclosure of your sensitive personal information.

Request to Delete. You may request that we delete personal information it has collected from you. Subject to certain exceptions set out below we will, on receipt of a verifiable Consumer Request, delete your personal information from our records, direct any service providers to do the same, and notify all third parties to whom we have shared your personal information to delete it unless this proves impossible or involves disproportionate effort.

Please note that we may not delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by the consumer, or reasonably anticipated by the consumer within the context of a business’ ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
Debug to identify and repair errors that impair existing intended functionality.
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.

Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the business’ deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if the consumer has provided informed consent.
To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business and compatible with the context in which the consumer provided the information.
Comply with a legal obligation.

Right to Access Information About Automatic Decision-Making. We do not currently engage in automated individual decision-making. However, in the event we ever do so, we will inform you of such change and you may request information about and opt out of such automated decision-making.

Right to Data Portability. You may also request that we transfer your personal information to another entity, to the extent such transfer is technically feasible.

Rights and Choices of Virginia Residents.

If you are a Virginia resident, you may exercise certain privacy rights related to your personal information.

Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.

Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.

Request to Delete. You may request that we delete the personal data provided by or obtained about you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by, or an exception applies under, Applicable Law

Request to Opt-Out. You may submit a request to opt out of the sale of personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.

Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 60 days. We will respond to appeals within 60 days. If you are not satisfied with the result of the appeal, you may contact the Virginia Attorney General or submit a complaint online at https://www.oag.state.va.us/co...;

Withdraw Consent for Your Sensitive Personal Information. We do not collect, use, or disclose sensitive personal information. However, if you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your personal sensitive information.

If you like to make any of the above requests, you can contact us at privacy@thermacell.net. If you choose to submit a request, you must provide us with enough information to identify you in order to comply with your request. We will only use the information it receives to respond to your request. We will not be able to disclose information or comply with your request if it cannot verify that the person making the request is the person about whom we collected information, or if such person is a known child, that child’s parent or legal guardian.

Rights and Choices of Colorado Residents.

If you are a Colorado resident, you may exercise certain privacy rights related to your personal information.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified or identifiable individual.” “Personal data” does not include de-identified or publicly available information.

Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.

Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.

Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by, or an exception applies under, Applicable Law.

Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.

Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 60 days. We will respond to appeals within 45 days. If you are not satisfied with the result of the appeal, you may contact the Colorado Attorney General.

Withdraw Consent for Your Sensitive Personal Information. We do not collect, use, or disclose sensitive personal information. However, if you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your personal sensitive information.

If you like to make any of the above requests, you can contact us at privacy@thermacell.net. If you choose to submit a request, you must provide us with enough information to identify you in order to comply with your request. We will only use the information it receives to respond to your request. We will not be able to disclose information or comply with your request if it cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf.

Rights and Choices of Connecticut Residents.

If you are a Connecticut resident, you may exercise certain privacy rights related to your personal information.

Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.

Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.

Request to Delete. You may request that we delete the personal data it has collected on you. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by, or an exception applies under, Applicable Law.

Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising or consumer profiling. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising or consumer profiling.

Appeal. If we notify you that no action is to be taken in response to your request to access, correct, delete, or opt-out, you may appeal this decision by contacting us within 60 days. We will respond to appeals within 60 days. If you are not satisfied with the result of the appeal, you may contact the Connecticut Attorney General or submit a complaint online at https://portal.ct.gov/AG/Commo...;

Withdraw Consent for Your Sensitive Personal Information. We do not collect, use, or disclose sensitive personal information. However, if you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your personal sensitive information.

If you like to make any of the above requests, you can contact us at privacy@thermacell.net. If you choose to submit a request, you must provide us with enough information to identify you in order to comply with your request. We will only use the information it receives to respond to your request. We will not be able to disclose information or comply with your request if it cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf.

Rights and Choices of Utah Residents.

If you are a Utah resident, you may exercise certain privacy rights related to your personal information.

Personal information or “personal data” means “information that is linked or reasonably linkable to an identified individual or an identifiable individual.” “Personal data” does not include deidentified data, aggregated data, or publicly available information.

Request to Access. You may submit a request to confirm or to obtain a copy of or access to the personal data that we have collected on you including what the data is, how it’s been used, and who it’s been disclosed to. Your personal data may no longer be available because it has been destroyed, erased, or made anonymous in accordance with our data retention policies in which case we will provide you with the reasons why the personal data no longer exists where possible.

Request to Correct. You may correct or update your personal data at any time by logging into your account or by contacting us.

Request to Delete. You may request that we delete the personal data that you have provided to us. We will delete your personal data from our records and direct any service providers to do the same unless retention is required by, or an exception applies under, Applicable Law.

Request to Opt-Out. You may submit a request to opt out of the sale of your personal data as well as its processing for targeted advertising. We do not sell, rent, or lease your personal data to third parties and do not process your personal data for targeted advertising.

Withdraw Consent for Your Sensitive Personal Information. We do not collect, use, or disclose sensitive personal information. However, if you believe that we may have collected sensitive personal information about you, you may withdraw your consent to any use or disclosure of your personal sensitive information.

If you like to make any of the above requests, you can contact us at privacy@thermacell.net. If you choose to submit a request, you must provide us with enough information to identify you in order to comply with your request. We will only use the information it receives to respond to your request. We will not be able to disclose information or comply with your request if it cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person’s behalf.

Non-Discrimination.

We will not discriminate against you for exercising any of your state privacy rights. Except to the extent permitted by the Applicable Laws, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to this Special Notice.

We reserve the right to change or modify this Special Notice at any time, and any changes are effective upon being posted unless we advise otherwise. If we make any material changes to this Special Notice, we will notify you by email or post notice on this website before the change becomes effective. Please be sure to check back periodically for any updates.

CONTACT US.

If you have any questions or comments about our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at privacy@thermacell.net or (866) 753-3837.

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